Title: Plumbing Manager Employment Status: Full Time FLSA Status: Exempt Total Annual Compensation Range: $90,000-$120,000 Position Summary Tri County Air is seeking an experienced Plumbing Manager with proven experience and leadership ability to build our plumbing department from the ground up. You will be the foundation of the division and play a key role in shaping its culture, systems, and future team. This role is ideal for someone who wants to lead, mentor, and build, takes pride in doing what is right even when no one is watching, and wants long-term growth. The Plumbing Manager is responsible for overseeing the daily operations of the Plumbing Team while working in the field. This is a hands-on role for a seasoned professional with strong leadership skills who excels in managing a team, ensuring high-quality installations, maintaining customer satisfaction, and ensuring compliance with safety and regulatory standards. Essential Duties and Responsibilities
The essential functions include, but are not limited to the following: - Lead, train, and support plumbing technicians in the field.
- Perform and oversee installations, repairs, maintenance, and inspections.
- Ensure compliance with plumbing codes, safety standards, and company procedures.
- Coordinate jobs, materials, and manpower to meet project timelines.
- Maintain high standards of workmanship and customer service.
- Assist with estimating, job planning, and quality control.
- Help establish pricing, service offerings, and best practices.
- Create quality and safety standards aligned with company values.
- Train and mentor new plumbing technicians as the department grows.
- Serve customers with professionalism, care, and integrity.
- Safety: Plays a crucial role in preventing workplace injuries by following safety guidelines, using equipment correctly. Reports any unsafe conditions or actions to management immediately.
Minimum Qualifications (Knowledge, Skills, and Abilities) - Education: High school diploma or equivalent required
- Experience/Knowledge:
- Minimal 5 years of hands-on plumbing experience.
- Comprehensive knowledge of all plumbing concepts, including residential and commercial systems.
- Proven experience leading and supervising plumbing teams.
- Strong troubleshooting, diagnostic, and problem-solving skills.
- Ability to manage multiple projects, schedules, and priorities.
- Excellent customer service and communication skills, with the ability to explain technical issues to technicians and customers in a clear and approachable way.
- Must be goal oriented and self-motivated.
- Ability to build a positive working relationship with our customers and coworkers.
- Must have a genuine empathy for customers / coworkers and a willingness to help others.
- Ability to lift heavy equipment, work in various weather conditions, and perform physical labor (bending, crouching, and climbing).
- Valid Florida driver’s license and a clean driving record with a minimum of 3 years driving history; required licenses/certifications per state and local regulations.
- Knowledge of Service Titan preferred.
- Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proactive and able to work independently.
- Professional demeanor and positive attitude.
- Strong interpersonal skills and the ability to work collaboratively with a team.
Physical Demands and Work Environment - Typical work hours are Monday to Friday with flexibility needed when required for meetings, training, etc. On call is required.
- Must embrace and be comfortable with our Mission statement: To comfort all in such a way that: (1) they are compelled to tell others about their experience, and (2) it honors the Great Comforter, Jesus Christ.
- We expect and encourage all Tri County employees to have a growth and improving mindset. This means they believe they can improve whatever they’re doing with effort.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
- Varying work conditions exist with this position: Uncontrolled environments include Highways/Roadways used with company vehicles, Personal and Business Property owned by customers including various and intrinsic hazards, exposure to Weather Conditions, including heat, humidity, cold, rain, lightening and winds. Controlled Environments include the TCA Shops/Offices/Warehouses, which are maintained in a safe manner.
We Offer Our Employees: - Medical, Dental, and Vision Insurance
- 401(k) with 6% Match
- Life and AD and D Insurance
- Short Term and Long Term Disability Insurance
- Paid Time Off and Paid Holidays - including your birthday!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. |
